KCG Concrete and Grab Hire

Privacy Policy

General Data Protection Regulations and Kingscroft Concrete and Grab Hire Ltd

Use of Business Information

When businesses apply for, or hold, products or services provided by us, we may acquire and process information relating to the business as well as personal data of individuals associated with the business.

Privacy Policy

At Kingscroft Concrete and Grab Hire Ltd, we are committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people who visit our website, how we use it, and how we keep it secure. This policy may change from time to time so please check on our website or if you would like a copy please request one.

Any questions regarding this policy and our privacy practices should be sent by email to info@kcgconcrete.co.uk or by writing to Kingscroft Concrete and Grab Hire, Unit 33 Martindale Industrial Estate, Cannock, WS11 7XN. Alternatively, you can telephone 01543 897979.

How do we collect information from you?

We obtain information about you when you use our website or call for a quotation, for example, when you contact us about products and services, send an application form or if you request a quote online.

What type of information is collected from you?

The personal information we collect might include your name, address, email address and telephone number. If you purchase any goods or services from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

How is your information used?

We may use your information to:

  • Process a payment you have made
  • Process orders you have submitted
  • Keeping a record of your relationships with us
  • Seeking your views or comments on the services we provide
  • conducting analysis and market research to better understand how we can improve our services, products or information
  • notifying you of changes to our services
  • checking for updated contact details

We will use this data to facilitate trading with you, to have general correspondence with your business on a regular basis and to meet legal requirements outlined by HMRC. Access to this data is restricted and logged and we will never pass or sell this information.

How long is your information kept for?

We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. health/safety and tax/accounting purposes).

We review our retention periods on a regular basis.

Who has access to your information?

We do not sell or rent your information to third parties. We do not share your information with third parties for marketing purposes. Kingscroft Concrete & Grab Hire Ltd will only share your information with third parties such as service providers, credit references, fraud prevention agencies, law enforcement agencies or regulators.

Building Profiles

We may analyse your personal information to create a profile of your interests and preferences so that we can tailor and target our communications in a way that is timely and relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. This allows us to be more focused, efficient and cost effective with our resources and also reduces the risk of someone receiving information they may find inappropriate or irrelevant.

We’re committed to putting you in control of your data so you’re free to opt out of your information being used in this way at any time by contacting info@kcgconcrete.co.uk.

We may also use your personal information to detect and reduce fraud and credit risk.

Changes to this policy

Any changes we may make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you’re happy with any changes. If we make any significant changes we’ll make this clear on this website.

Review of this Policy

We keep this policy under regular review. This policy was last updated in June 2019.

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